Shipping Policy

Effective Date: 14/07/2025

At Kumudini’s Art Studio, we are committed to ensuring that your art reaches you safely and in a timely manner. Please read our shipping policy below.

1. Shipping Locations

• We currently ship across India.

• For international orders, please contact us before placing a request to confirm availability and costs.

2. Order Processing Time

• Ready-to-ship artworks are dispatched within 5–7 business days after payment confirmation.

• Custom commissions may take up to 2–4 weeks, depending on the complexity and medium. We will inform you of estimated delivery timelines when you place a commission order.

3. Shipping Charges

• Shipping costs are calculated based on item size, weight, and delivery location.

• Any applicable charges will be shown at checkout.

• Free shipping may be available for certain items or promotional offers.

4. Courier Partners & Tracking

• We work with reliable courier services like DTDC, Blue Dart, and India Post.

• Once your order is shipped, we will share a tracking ID via email or SMS so you can follow your parcel’s progress.

5. Estimated Delivery Time

• Within India, deliveries typically arrive within 5–10 business days after dispatch.

• Delivery timelines may vary slightly based on location, holidays, or unforeseen circumstances.

6. Damaged or Lost Packages

• If your order is received damaged, please notify us within 3 days of delivery with clear photos of the damage and packaging.

• We will assess the issue and offer a replacement, store credit, or resolution where applicable.

• If a package is lost in transit, we will coordinate with the courier to resolve it. Refunds or replacements will be issued at our discretion.

7. Address Accuracy

• Please ensure your shipping address is complete and accurate.

• We are not responsible for delays or lost shipments caused by incorrect or incomplete address details.

8. Contact

If you have questions regarding shipping, feel free to reach out to us:

📧 kumudinisartstudio@gmail.com
📞 8660908339