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Shipping Policy

Effective Date: 14/07/2025
At Kumudini’s Art Studio, we are committed to ensuring that your art reaches you safely and in a timely manner. Please read our shipping policy below.
1. Shipping Locations
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We currently ship across India.
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For international orders, please contact us before placing a request to confirm availability and costs.
2. Order Processing Time
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Ready-to-ship artworks are dispatched within 5–7 business days after payment confirmation.
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Custom commissions may take up to 2–4 weeks, depending on the complexity and medium. We will inform you of estimated delivery timelines when you place a commission order.
3. Shipping Charges
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Shipping costs are calculated based on item size, weight, and delivery location.
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Any applicable charges will be shown at checkout.
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Free shipping may be available for certain items or promotional offers.
4. Courier Partners & Tracking
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We work with reliable courier services like DTDC, Blue Dart, and India Post.
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Once your order is shipped, we will share a tracking ID via email or SMS so you can follow your parcel’s progress.
5. Estimated Delivery Time
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Within India, deliveries typically arrive within 5–10 business days after dispatch.
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Delivery timelines may vary slightly based on location, holidays, or unforeseen circumstances.
6. Damaged or Lost Packages
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If your order is received damaged, please notify us within 3 days of delivery with clear photos of the damage and packaging.
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We will assess the issue and offer a replacement, store credit, or resolution where applicable.
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If a package is lost in transit, we will coordinate with the courier to resolve it. Refunds or replacements will be issued at our discretion.
7. Address Accuracy
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Please ensure your shipping address is complete and accurate.
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We are not responsible for delays or lost shipments caused by incorrect or incomplete address details.
8. Contact
If you have questions regarding shipping, feel free to reach out to us:
📧 kumudinisartstudio@gmail.com
📞 8660908339


